Shipping policy
Thank you for choosing our dropshipping store! We are committed to providing you with a smooth and satisfactory shopping experience. This shipping policy outlines important information regarding the shipping process for your orders. Please read this policy carefully before making a purchase.
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Processing Time:
- Once your order is placed, it will be processed within 1-3 business days (excluding weekends and holidays). During peak seasons or promotional periods, processing times may be slightly longer, but we will do our best to minimize any delays.
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Shipping Methods:
- We partner with reliable shipping carriers to deliver your orders promptly. The shipping methods available for your location will be displayed during the checkout process. Please note that certain shipping methods may incur additional fees.
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Shipping Destinations:
- We currently offer shipping to most countries worldwide. However, there may be certain restrictions or limitations imposed by our shipping carriers for specific regions or items. If your location is not eligible for shipping, we will notify you promptly and provide possible alternatives if available.
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Shipping Costs:
- Shipping costs are determined based on various factors, including the destination, weight, and dimensions of the package. The exact shipping cost will be calculated and displayed during the checkout process. Any applicable taxes, customs duties, or import fees imposed by the destination country are the responsibility of the customer.
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Shipping Times:
- The estimated shipping times vary depending on the shipping method selected and the destination. Please note that these are estimated times provided by the shipping carriers and are not guaranteed. Delays may occur due to unforeseen circumstances such as customs inspections, natural disasters, or other factors beyond our control. However, we will make every effort to ensure your order reaches you as soon as possible.
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Order Tracking:
- Once your order is shipped, we will provide you with a tracking number and relevant tracking information. You can use this tracking number to monitor the progress of your shipment on the carrier's website or through our order tracking system. Please allow some time for the tracking information to be updated after the package is handed over to the carrier.
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Order Splitting:
- To expedite the delivery process and ensure that you receive your items as quickly as possible, we may split your order into multiple shipments if necessary. In such cases, you will receive separate tracking numbers for each shipment, and the packages may arrive at different times.
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Order Issues and Disputes:
- If you encounter any issues with your order, such as non-delivery, damaged items, or incorrect products, please contact our customer support team within 7 days of receiving your order. We will work diligently to resolve the problem and provide a suitable solution, which may include replacement, refund, or store credit, depending on the circumstances.
Please note that our shipping policy is subject to change without prior notice. It is your responsibility to review the policy periodically for any updates. If you have any further questions or concerns regarding our shipping process, feel free to reach out to our customer support team, and we will be happy to assist you.
Thank you for choosing our dropshipping store. We appreciate your business and look forward to serving you!